Privacy Policy for EZ Swift Shops

Effective Date: 4/16/2026

EZ Swift Shops (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the “Services”).

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

• Full name
• Email address
• Phone number
• Delivery and billing address
• Account login details
• Payment information (processed securely by third-party providers)

B. Device & Usage Information

• IP address
• Browser type and device information
• Pages visited, clicks, and interactions
• Date and time of access

C. Location Data

• Real-time or approximate location for delivery services and order tracking

2. How We Use Your Information

We use your information to:

• Process, manage, and deliver orders
• Connect customers with stores and delivery partners
• Provide customer support
• Improve our platform and user experience
• Send transactional messages (order updates, confirmations)
• Send promotional messages (only if you opt in)
• Detect fraud, abuse, or security threats

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data under the following legal bases:

• Contractual necessity: To provide services you request
• Consent: For marketing communications
• Legitimate interests: To improve services and prevent fraud
• Legal obligations: To comply with laws and regulations

4. How We Share Your Information

We may share your information with:

• Local stores to fulfill your orders
• Delivery partners to complete deliveries
• Payment processors to securely process transactions
• Service providers (hosting, analytics, customer support tools)

We DO NOT sell your personal information.

5. Your Privacy Rights (CCPA & GDPR)

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Request a copy of your data (data portability)

California Residents (CCPA)

You have the right to:

• Know what personal data we collect
• Request deletion of your data
• Opt out of the sale of personal data (we do not sell data)

6. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements

When no longer needed, your data will be securely deleted or anonymized.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance
• Personalize user experience
• Analyze traffic and usage trends

You can control cookies through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption
• Secure servers
• Restricted access to personal information

However, no system is completely secure, and we cannot guarantee absolute security.

9. Third-Party Services

Our Services may include links or integrations with third-party services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

11. International Data Transfers

If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Information

If you have any questions or requests regarding this Privacy Policy, contact us at:

EZ Swift Shops
Email: info@ezswiftshops.net
Phone: [Insert Phone Number]
Address: Brooklyn, New York